Burst Pipe Emergency — What To Do RIGHT NOW

Do These 5 Things Right Now

1. Shut off the main water supply immediately. Your main shutoff is usually near the water meter — in the basement near the foundation wall, or outside near the street. Turn it clockwise until it stops.
2. Turn off electricity in affected areas. If water has reached electrical outlets, breaker panels, or appliances — shut off power at the main breaker before entering.
3. Call Snyder Mitigation Restoration at (210) 972-7983. We dispatch immediately. Do not wait to assess the damage — every minute of spread matters.
4. Move valuables up and out. If water is on a lower floor, move rugs, furniture, electronics, and personal items to higher ground now.
5. Document everything with your phone. Photos and video before touching anything supports your insurance claim.

What NOT To Do

• Do NOT use a wet/dry shop vac on large standing water — it's too slow and not designed for this
• Do NOT use electric appliances in any wet area
• Do NOT wait until morning — damage multiplies overnight
• Do NOT run your HVAC fan — it spreads moisture to unaffected areas

What Happens When You Call Snyder Mitigation

When you call (210) 972-7983, a real team member answers — not a voicemail or answering service. We get your address and the situation, dispatch a crew while we're still on the phone with you, and arrive within 60 minutes. On arrival we assess, extract, document for your insurance claim, and begin the restoration process the same day.

What This Damage Costs Without Fast Action

A burst pipe left unaddressed for even 6 hours can spread to multiple rooms and saturate wall cavities throughout a floor. What might cost $3,000–$5,000 to restore in the first hour can escalate to $15,000–$30,000 in structural repairs once mold develops. Speed is the single most important factor in controlling restoration cost.

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