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Sewage Backup — STOP. Read This Before You Touch Anything.
Raw sewage in your home is a Category 3 biohazard. Do NOT attempt to clean it yourself. Call us now.
Emergency? Call now — we answer 24/7 and dispatch within minutes:
(210) 972-7983
Available 24 hours a day, 365 days a year — including holidays
Do These 5 Things Right Now
- Leave the affected area immediately. Keep children and pets completely away from any area contacted by sewage.
- Do not run water, flush toilets, or use drains until the backup is resolved — it will worsen the situation.
- Call (210) 972-7983 now. This is not a job for household cleaning products. Proper PPE, containment, and decontamination protocols are required.
- Ventilate if possible by opening windows — but do NOT use fans that would spread airborne contamination.
- Document with photos before anything is touched or moved for your insurance claim.
What NOT To Do
- Do NOT mop up sewage with household cleaning supplies
- Do NOT use fans or your HVAC — it spreads airborne pathogens
- Do NOT let children or immunocompromised individuals near the area
- Do NOT assume bleach is enough — it does not address all sewage pathogens
What Happens When You Call Snyder Mitigation
When you call (210) 972-7983, a real team member answers — not a voicemail or answering service. We get your address and the situation, dispatch a crew while we're still on the phone with you, and arrive within 60 minutes. On arrival we assess, extract, document for your insurance claim, and begin the restoration process the same day.
What This Damage Costs Without Fast Action
Raw sewage contains E. coli, Hepatitis A, norovirus, and dozens of other pathogens. Everything contacted by sewage — flooring, drywall, personal items — must be professionally decontaminated or removed and disposed of as biohazardous material. Attempting to clean it yourself creates serious health risks.
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