Frozen Pipe Emergency — Michigan Winter Action Guide

Do These 5 Things Right Now

1. Locate your main water shutoff now so you can act instantly if the pipe bursts. It's usually near the water meter in the basement or utility room.
2. Keep the faucet open while attempting to thaw — this allows water to flow when ice begins melting and reduces pressure buildup.
3. Apply warm (not hot) air with a hair dryer starting from the faucet end and working toward the frozen section.
4. Call (210) 972-7983 immediately if the pipe bursts. Shut off the main water supply and call us — we dispatch within minutes.
5. If you can't locate or access the frozen pipe, call a plumber AND call us — if it bursts during thawing, we're on standby to respond immediately.

What NOT To Do

• NEVER use an open flame or torch to thaw pipes — fire risk is immediate
• Do NOT use a heat gun at close range — it can damage pipe materials
• Do NOT ignore low water pressure in winter — it often means a pipe is partly frozen
• Do NOT wait to call a restoration company after a burst — time is everything

What Happens When You Call Snyder Mitigation

When you call (210) 972-7983, a real team member answers — not a voicemail or answering service. We get your address and the situation, dispatch a crew while we're still on the phone with you, and arrive within 60 minutes. On arrival we assess, extract, document for your insurance claim, and begin the restoration process the same day.

What This Damage Costs Without Fast Action

A burst frozen pipe inside a wall cavity can flood an entire floor before you even realize it's happening. What appears as a small freeze event can become a $10,000–$30,000 restoration project if water spreads unchecked for hours. Every minute matters once a pipe bursts.

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